Privacy Policy

Privacy Policy

This Privacy Policy describes how Voltuna (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.voltuna.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, including our use of cookies and similar technologies. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information about you from different sources:

  • Information you provide directly (e.g., name, address, email, payment details, order information).

  • Automatically collected data (e.g., device information, IP address, browsing behavior) via cookies and similar technologies.

  • Information from third parties (e.g., payment processors, analytics, and advertising providers).

We use this information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our Services and website

  • Personalize marketing and advertising

  • Prevent fraud and enhance security

  • Communicate with you about orders, promotions, or updates

Cookies and Online Tracking

We use cookies and similar technologies (“Cookies”) to collect information about your use of the Site (“Usage Data”). These cookies may include essential cookies, analytics cookies, and advertising cookies.

For example, we use Google services for analytics and advertising. To learn how Google uses information from sites or apps that use their services, visit Google’s Privacy & Terms.

Cookie Consent

By using our Site, you consent to the use of cookies as described in this policy. You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

Advertising and Personalization

We may use cookies and tracking tools to:

  • Show relevant ads (including through Google and social platforms like Facebook/Instagram)

  • Measure ad performance and effectiveness

  • Deliver both personalized and non-personalized advertising

If you prefer, you can opt out of personalized ads through your browser settings or Google’s Ad Settings.

Disclosure of Personal Information

We may share your information with third parties for legitimate purposes, including:

  • Vendors and service providers (e.g., Shopify, payment processors, shipping partners)

  • Business and marketing partners (for advertising and promotions)

  • Legal or regulatory authorities when required by law

User-Generated Content

If you post content publicly on our Site (e.g., reviews), please be aware that it may be accessible by others.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.

Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us at   to request deletion.

Security and Retention

We take reasonable measures to protect your personal data. However, no method of storage or transmission is 100% secure.

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights

As an EU resident, you have rights under the GDPR, including:

  • The right to access, correct, or delete your data

  • The right to restrict or object to certain processing

  • The right to withdraw consent (where applicable)

  • The right to data portability

  • The right to lodge a complaint with a supervisory authority (in Lithuania: Valstybinė duomenų apsaugos inspekcija)

To exercise your rights, contact us at  .

International Transfers

We may transfer your personal data outside the EEA, including to the United States. Where such transfers occur, we rely on appropriate safeguards (such as Standard Contractual Clauses).

Privacy Policy

We respect and protect our customers’ privacy. All personal data provided is processed in accordance with applicable laws and the General Data Protection Regulation (GDPR).

Collection and Use of Personal Data

To process and deliver your order, as well as confirm your payment, certain personal data is required (name, surname, email address, delivery address, phone number). This data is used only for:

  • processing and delivering your order,

  • confirming your payment,

  • fulfilling legal obligations.

Data Transfer for Payment Processing

Payments in our online store are processed via the MakeCommerce.lt platform, operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475).
Therefore, your personal information necessary for executing and confirming the payment will be transferred to Maksekeskus AS.

Data Storage

Your personal data is stored only as long as necessary to fulfill the purchase agreement and within the time limits set by law.

Customer Rights

You have the right to:

  • access your personal data,

  • request corrections or deletion,

  • restrict the processing of your data,

  • file a complaint with the Data Protection Authority if you believe your rights are being violated.

Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

We are the data controller of your personal information.